Evaluate the need of each individual seeking space to ensure they meet program mandates.

Assess, intervene, and provide support during crisis situations (e.g., suicide intervention, mental health events and medical distress, etc.).

Determine and provide immediate needs (e.g., food, shelter, clothing, hygiene, medical).

Admit and orient clients to shelter, reviewing guidelines and completing pertinent documents and database entry.

Provide ongoing crisis support, referrals, advocacy, and education surrounding domestic violence.

Provide information and referrals to Harbour House School, Childcare and Support Services participants as applicable.

Work as a team member to enhance the quality of services provided. Provide effective communication with clients and colleagues to maintain program objectives.

Produce effective and detailed documentation of incidents and interactions.

Other duties as assigned.

Qualifications

Skills

Preferred





Oral and Written Communication

Novice

Critical Thinking

Intermediate

Ability to exercise good judgement

Intermediate

Behaviors

Preferred

Innovative

Consistently introduces recent ideas and demonstrates original thinking

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Motivations

Preferred

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

Bachelor's degree or better in Human Services or related field.

College Diploma or better in Human Services or related field.

Experience

Preferred

1-2 years:

Human Services or other industry related discipline OR experience

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📌 Crisis Intervention Wkr - Full-time (Lethbridge)
🏢 Young Women's Christian Assoc.
📍 Lethbridge