Remote Customer Success Analyst — Tech Support & Docs (Vancouver)

Remote Customer Success Analyst — Tech Support & Docs (Vancouver)

13 Oct
|
Semaphore Solutions
|
Vancouver

13 Oct

Semaphore Solutions

Vancouver

Semaphore Solutions Inc. is seeking a Customer Success Analyst for remote work in Canada on an 18-month contract. The CSA will triage Tier 1 issues, escalate where needed, and create technical documentation while learning Labbit.

Solid communication and documentation skills are essential, with on-call responsibilities and a remote-first environment. As the primary contact after implementation, you will build knowledge bases, manage queues, and ensure smooth customer experiences.

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📌 Remote Customer Success Analyst — Tech Support & Docs (Vancouver)
🏢 Semaphore Solutions
📍 Vancouver

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