Client Solutions Advisor - Debt Management (Toronto)

Client Solutions Advisor - Debt Management (Toronto)

13 Oct
|
Fitch Ratings
|
Toronto

13 Oct

Fitch Ratings

Toronto

Enhance financial futures as a Client Solutions Advisor specializing in debt solutions for a leading business advisory firm. This role prioritizes client engagement through proactive conversation and tailored financial solutions.
As a Client Solutions Advisor, also known as a Debt Solutions Manager, your primary responsibility involves assisting clients facing financial difficulties. With a post-secondary degree focused in Sales, Business, or Finance, you will leverage your five years of experience in a regulated financial sector to deliver compassionate services. Your focus will be on helping clients navigate their options, while also meeting performance benchmarks to ensure client satisfaction.
Key Responsibilities:
• Handle inbound client calls to assess financial needs
• Recommend appropriate debt solutions involving bankruptcy, proposals




• Meet and exceed performance and conversation rate metrics
• Cultivate an exceptional customer experience through compassion
• Document and manage client situations throughout their processes
Requirements:
• 5 years of experience in a regulated financial workplace
• Proven track record in ethical client engagement
• Strong interpersonal, listening, and organizational skills
• Familiarity with Microsoft Office and strong computer literacy
• Enrollment in the Trustee’s program is an asset
Drive client success with empathy and integrity in your advisory role.
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📌 Client Solutions Advisor - Debt Management (Toronto)
🏢 Fitch Ratings
📍 Toronto

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