Join FCC as a Technical Analyst, focusing on translating business needs into effective technology solutions in a hybrid work environment. Utilize your expertise in system integration, troubleshooting, and service desk support to enhance FCC’s operations.
As a critical member of the FCC team, you will gather requirements, configure systems, and drive improvements in tools and processes that optimize performance. With strong service desk experience, your role is essential in resolving customer issues and maintaining transparent documentation while applying your knowledge of modern cloud technologies. This permanent position allows for growth and continuous learning within the organization.
Key Responsibilities:
• Develop and support technical solutions for business operations




• Lead team meetings and participate in after-hours support
• Provide technical assistance via phone, email, and chat
• Manage Major IT Incident resolutions
• Troubleshoot second-level IT support issues and trends
Requirements:
• Diploma in IT or Computer Science
• Minimum two years of related experience
• Strong understanding of systems analysis and design
• Exceptional customer service commitment
• Valid driver’s license
Elevate your career by leveraging your technical skills to improve customer experiences at FCC.
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📌 Technical Analyst at FCC (Regina)
🏢 FCC / FAC
📍 Regina