As a Client Experience Coordinator, you provide initial and lasting impressions for our clients. The ideal candidate has hospitality and/or customer service experience, is outgoing and enthusiastic. We’re a fast moving and innovative team, so adaptability is significant, as is a passion for improving the health and wellness of others.

Requirements

- Provide exceptional client experience and hospitality via phone and in-person interactions
- Welcome and orient new clients to Kinetic Labs
- Manage appointment scheduling, invoicing, and health insurance submission using cloud-based software
- Problem solve client inquiries using knowledge of Kinetic Labs products and services
- Create, curate and post weekly branded social media content




- Help develop and streamline clinical operations
- Maintain a clean and organized clinic environment
- Comfortable operating specialty hardware including 3D markerless motion capture and force dynamometry
- Opportunities to participate in community outreach events, academic research projects

Schedule

- Part-time, afternoon/evenings and Saturdays
- Opportunity to move to full-time hours
- Work with a passionate and driven team including physiotherapists, massage therapists, chiropractors and a sports medicine physician

#J-18808-Ljbffr

📌 Client Experience Coordinator (Toronto)
🏢 Zohorecruit
📍 Toronto