Become a Technical Lead at Encore, responsible for setting up and operating audiovisual systems in a hospitality environment. Ensure top-notch customer satisfaction and smooth event execution.
In this intermediate level role, you'll oversee the setup and operation of audiovisual equipment while mentoring fellow technicians. Your expertise will aid in troubleshooting issues in office and maintaining client relationships through effective communication. With at least 2-3 years of audio-visual experience, you'll play a crucial role in fulfilling guest needs and enhancing their event experience.
Key Responsibilities:
• Set up and operate audiovisual systems for events
• Troubleshoot technical issues efficiently as they arise




• Provide exceptional customer service to clients
• Mentor technicians on service excellence
• Ensure compliance with safety and security procedures
Requirements:
• High school diploma; Associate’s degree preferred
• 2-3+ years of customer service experience
• 2-3+ years of audio-visual experience
• Valid driver’s license required
• Ability to lift 50 lbs
Utilize your technical skills and customer service excellence to shine as an Event Technical Lead at Encore.
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📌 Technical Lead for Audio-Visual Events (Banff)
🏢 Encore
📍 Banff