The Bartender will contribute to the overall success of the hotel by providing superior guest service and upholding quality standards for Coast Hotels' food & beverage operations.

Responsibilities:

- Provides customer service by pouring all drinks as per industry standards, maintaining full product knowledge, up selling and promoting specials, taking, relaying, and serving food and/or beverage orders, providing food and/or beverage product knowledge,
- Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling inquiries related to area of specialty
- Handles cash, cheques, credit and debit card transactions in accordance with hotel policies; verifies all credit cards and room charges,
- Checks on guest satisfaction and follows up on requests where possible and appropriate
- Ensures the safety and security of the property, the ambassadors, and guests when completing tasks
- Stocks supplies and maintains inventory levels
- Demonstrates a customer service attitude with internal/external contacts
- Ensures opening and closing duties are performed, ensures the bar is neat and clean, and balances monies and charges.
- Adheres to quality and industry standards




- Other duties as required

Skills/Knowledge/Experience:

- Secondary school diploma
- Industry-specific certifications such as FOODSAFE and Serving It Right
- Hepatitis A vaccination is recommended
- Professional attitude and appearance
- Excellent communication, interpersonal, and customer service skills
- Ability to multi-task with a high attention to detail
- Ability to work as part of a team and independently
- Strong time management and organizational skills
- Knowledge of health and safety regulations
- Ability to work in a fast-paced, customer service-oriented setting
- Exemplifies Coast’s core values and enjoys working in a culture of accountabilit
- 1-year experience in a similar position
- Workplace Hazardous Materials Information System (WHMIS) training an asset
- Squirrel experience an asset
- Cash handling experience an asset
- Knowledge of the products and facility in area of expertise
- Industry-specific certifications such as Bartender emerit an asset
- Able to work a flexible schedule, which includes evenings, weekends and holidays

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📌 Bartender - Restaurant (Nanaimo)
🏢 Coast Hotels
📍 Nanaimo