Become a key player at Circle of Care as a Client Services and Administrative Representative in a hybrid work environment. You’ll ensure exceptional customer support while managing multiple tasks effectively.
This full-time, permanent role requires a passion for problem-solving, excellent communication, and keen time management skills. Reporting to the Supervisor of Operations, you will handle client files, referrals, and ensure service continuity across various departments. Your role impacts organizational success by providing stellar customer service and maintaining operational excellence.
Key Responsibilities:
• Manage client service referrals and escalations
• Maintain accurate client files in the electronic system




• Monitor referral acceptance rates for compliance
• Address customer inquiries using standard practices
• Participate actively in team initiatives and support goals
Requirements:
• Minimum six months in customer service or call center
• Proficiency in Microsoft Office apps
• Solid problem-solving and time management skills
• Knowledge of community healthcare is a plus
• Flexible availability for weekend work
Leverage your skills in customer support and administration at Circle of Care with a focus on achieving excellence.
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📌 Hybrid Client Services Representative Position (Toronto)
🏢 Colonial Group
📍 Toronto