Drive collection success with a leading Canadian fintech as a Remote Commercial Collections Associate. Your ability to negotiate and maintain client relationships will be key in managing outstanding balances.

In this role, you will be a vital part of a high-performing team focused on supporting small business owners through effective collections. With over 2 years of experience in commercial collections, you'll handle client inquiries, negotiate payment arrangements, and use your investigative skills to locate difficult accounts.

This position requires excellent communication and problem-solving abilities to enhance the customer experience throughout the collections process.

Key Responsibilities:
Contact commercial clients for outstanding balance collections
Perform skip tracing using various approved sources




Investigate closures and relocations of businesses
Build positive relationships and tackle payment disputes
Analyze payment histories to develop collection strategies

Requirements:
2+ years in commercial collections or accounts receivable
Bachelor's degree in Business Administration or Finance preferred
Knowledge of skip tracing tools and techniques
Familiarity with Canadian privacy requirements, including PIPEDA
Robust negotiation and communication skills

Become a crucial part of our team, enhancing client communication and collection strategies while supporting small businesses across Canada.

📌 Remote Commercial Collections Associate Canada Vancouver
🏢 Altis
📍 Canada