Become a Customer Care Specialist with SGS Canada in Burnaby, Canada. Deliver exceptional support to valued customers through phone, email, and chat while managing inquiries efficiently.

In this full time position, you will be the primary contact for customer service, ensuring accurate claim processing and assisting customers with our online portal. A robust emphasis is placed on multitasking and maintaining organized customer information to enhance service delivery and satisfaction.

Key Responsibilities:
Respond promptly to customer inquiries via multiple channels
Analyze customer claims and ensure policy adherence
Assist customers with online data submission and troubleshooting
Organize and manage customer documents meticulously
Coordinate with departments to resolve complex issues

Requirements:
Proven customer service experience
Excellent communication skills, both written and verbal
Robust problem-solving and analytical skills
Proficiency in Microsoft 365 and technology tools
Detail-oriented with high organizational skills

Contribute to customer satisfaction through organized support and effective solutions at SGS Canada in Burnaby.
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📌 Customer Care Specialist In Burnaby Surrey
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📍 Surrey