Elevate your career with AGI as a Passenger Service Agent, delivering first-class service to travelers in a agile airport setting. Engage with customers, manage ticketing, and ensure safety procedures are followed.

As a key player at Alliance Ground International, you will provide exceptional customer service while assisting passengers with check-in, boarding, and baggage handling. Your outgoing personality and commitment to safety are essential in this customer-facing role.

You will use your communication and critical thinking skills to address concerns and assist with reservation queries, contributing to a seamless travel experience.

Key Responsibilities:
Deliver exceptional service according to AGI and airline standards
Manage ticket counter and gate interactions professionally
Process ticketing,



reservations, and refund transactions
Address customer concerns regarding baggage and ticketing
Communicate flight information and ensure passenger readiness

Requirements:
Minimum 18 years of age with high school diploma or GED
Authorization to work in the U.S. or Canada
Completion of SIDA training for airport access
One year of relevant customer service experience preferred
Solid communication and time management skills

Stand out in the airline industry by providing quality service and ensuring passenger satisfaction as part of the AGI team.
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📌 Passenger Service Agent At Agi Calgary
🏢 lliance Ground International
📍 Calgary