Dispatcher / Operations Co-ordinator

We are looking for an experienced Transportation Professional to manage daily trucking operations, coordinate drivers and equipment, and maintain strong customer relationships This is a rapid-paced position requiring strong organization, communication, and problem-solving skills.

Key Responsibilities
Dispatch and coordinate Company Drivers and Owner Operators.
Schedule pickups and deliveries while maximizing truck and trailer utilization.
Monitor loads, driver schedules, routes, and equipment availability.
Communicate with drivers and customers regarding load status, delays, and operational changes.
Plan the drivers for upcoming shifts and following days.
Ensure compliance with Hours of Service, safety requirements, load securement, and company policies.
Coordinate equipment maintenance, inspections, and repairs.
Maintain accurate dispatch records, driver information.
Provide rate quotes and assist with pricing and customer inquiries.
Develop and maintain strong relationships with existing customers.
Assist with invoicing, reporting, emails,



and other administrative duties.

Requirements
Previous trucking, transportation, logistics, or dispatch experience preferred.
Strong planning, multitasking, communication, and organizational skills.
Knowledge of Hours of Service, open-deck/load securement.
Mechanical knowledge of trucks and trailers is an asset.
Ability to work effectively in a busy, fast-paced setting.
Must be available for after-hours/on-call support and weekends as needed.
MUST HAVE CLASS ONE LICENCE

We are looking for someone who can keep trucks moving, maximize fleet utilization, solve problems quickly, and provide excellent customer service.

Pay: $65,000.00-$70,000.00 per year

Benefits:
Casual dress
Dental care
In office parking

Application question(s):
Are you currently employed?

Experience:
Dispatching : 1 year (preferred)

Licence/Certification:
CLASS ONE Licence (required)

Work Location: In person

📌 Dispatcher / Operations Co Ordinator Edmonton
🏢 Sonic
📍 Edmonton