Midwest Engineering (AB) Ltd. is a leading HVAC equipment manufacturer’s representative in Alberta. We focus on building strong relationships with all our partners – Engineers, Architects, Contractors, Building Owners and Manufacturers. We embrace the chance to connect our partners to foster teamwork and derive solutions to ensure the success of each project. We provide an environment where employees can utilize their talents and skills to grow and build rewarding careers in a high pace, fun environment. Midwest Engineering is an equal prospect employer.

The Parts Sales role is responsible for working directly with our end users, service companies and wholesalers to provide aftermarket support of all equipment we sell. Customer service is critical to this role to ensure our customers have a positive owning experience.

Key Responsibilities

· Sell parts to existing and new customers

· Provide exceptional customer service

· Support end users by helping to find solutions to their problems

· Prepare quotes and follow up

· Process parts and warranty orders for customers





· Work with suppliers to get RMA, credits and/or replacement parts

· Maintain warehouse and ensure parts are received and shipped out

Skills and Qualifications

· Construction Industry Experience preferred

· Customer service/sales experience, particularly retail parts counter, is an asset

· HVAC knowledge is considered an asset

· Ability to work both independently and in a team environment

· Creative and resourceful problem-solving skills

· Excellent communication skills
Robust computer/technical skills - proficiency with Microsoft

Job Types: Permanent, Full-time

Expected hours: 39.0 per week

Benefits:
Dental care
Extended health care

Ability to commute/relocate:
Calgary, AB T2Z 4E6: reliably commute or plan to relocate before starting work (preferred)

Education:
Secondary School (preferred)

Experience:
Construction Industry: 5 years (preferred)

Work Location: In person

📌 Parts Sales And Aftermarket Customer Service Southeast Calgary
🏢 Midwest Engineering
📍 Southeast Calgary