Position Profile:

Reporting directly to the President, the IT Manager will support and maintain CanGas internal IT systems and infrastructure as the company evolves its digital landscape. The successful candidate will be responsible for managing, maintaining, and optimizing network performance while ensuring reliability, security, and availability across our network and application environments.

Responsibilities and Accountabilities (WHAT)
Provide Tier 1 support to internal stakeholders, troubleshooting and resolving system issues in a timely manner
Perform day-to-day system maintenance, monitoring, and performance tuning
Build and implement processes to strengthen CanGas IT structure
Administer user access and security controls while following IT governance and change management protocols
Maintain comprehensive system documentation and standard operating procedures
Support infrastructure upgrades and assist with the implementation of recent technologies
Communicate technical information to non-technical stakeholders, translating business needs into practical IT solutions




Educate and administer Cybersecurity training to the larger team
Recommend system improvements and assist with planning project frameworks and milestones
Perform other duties as assigned
Work closely with our sister company IT Team

Qualifications
Post-secondary education in Information Technology or related discipline, or an equivalent combination of education and work experience
Technical knowledge of operating systems, VPNs, network infrastructure.
Experience in the administration of Microsoft 365 environments.
Experience working with Microsoft Excel and database administration
Strong problem-solving abilities with a desire and willingness to learn recent technologies
Ability to work independently and collaboratively within a team
Excellent verbal and written communication skills
Strong organizational skills with the ability to multitask, set priorities, and adapt in a energetic environment
Knowledge of IT security best practices considered an asset
Ability to work in a team environment

📌 It Manager Calgary
🏢 CanGas Propane
📍 Calgary