Job Summary
We are seeking a Part time Medical Office Assistant to join our Physiotherapy Clinic. The ideal candidate will play a crucial role in ensuring the smooth operation of the clinic by providing administrative support and excellent customer service to patients.
Hours required:
Mon: 1:15pm to 5:30pm / Tues: 1:15pm to 6:30pm. These are approximate hours
Responsibilities
Greet and assist patients in a friendly and professional manner
Manage scheduling of patients, including appointments, confirmations, and rescheduling
Maintain accurate patient records using JANE EMR
Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls as necessary
Assist with insurance verification and processing of patient information
Maintain patient records accurately and confidentially / Ensure patient confidentiality
Washing and folding laundry
Perform general office duties such as filing, faxing, scanning documents, stocking supplies in cabinets, and keeping the reception area clean and organized
Qualifications
Proven experience as a Medical Office Assistant or in a similar role
Must have Jane EMR experience and billing 3rd party insurers
Knowledge of medical terminology and office procedures
Excellent communication skills, both verbal and written
Ability to multitask effectively in a busy workplace
Ensure patient confidentiality
Experience with front desk operations and administrative tasks is essential
A positive attitude and commitment to providing excellent patient service
Job Type: Part time
Pay: $19.00-$22.00 per hour
Work Location: In person
📌 Part Time Medical Office Assistant Moa White Rock (Canada)
🏢 White Rock Physiotherapy Clinic
📍 Canada
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