Diversified Staffing Services, a leading Staffing Agency in Alberta, is looking for a energetic individual to join our internal Edmonton Service Team.

As a Customer Service Specialist reporting directly to the Branch Manager your objective is to provide exceptional service to all candidates and clients, while supporting the Service Team in completing administrative tasks.

Duties will include:
Assisting candidates with placements and answering inquiries related to working for Diversified Staffing Services
Answering and distributing incoming calls
Responding in a timely manner to email inquiries as required
Calling out to source available and current candidates
Data entry of current applicants and payroll within a corporate database
Basic interviewing of general application candidates
Sorting and filing timecards and applications
Distributing candidate rosters
General office duties and maintaining an organized work area




Full cycle candidate placement and customer follow up during off-hour and weekend operations
Escalation of candidate or client inquiries to the Branch Manager as required
Detailed entry of all activities, job orders and timecards within a corporate database
Ensuring all temporary placements follow both internal and external processes and are recorded in the database
Other duties as assigned

Required Skills
Flexibility to changes in work schedule
Able to work evenings and weekends when required
Skillful in the art of communication
Able to work independently and within a team
Well organized and accountable

We welcome all applications and thank you for applying, and will contact those candidates potentially suitable for the position.

Job Types: Full-time, Permanent

Pay: $17.00-$18.00 per hour

Work Location: In person

📌 Weekend Customer Service Representative Edmonton
🏢 Diversified Staffing Services
📍 Edmonton