Tech1

Bilingual Receptionist

Location: Moncton, NB
Job Type: Full-Time

About the Role

We are looking for a professional and customer-focused Bilingual Receptionist to join our team in Moncton, NB. The ideal candidate will have strong communication and organizational skills, excellent telephone etiquette, and the ability to manage multiple tasks in a busy front-desk environment.

Key Responsibilities
Answer and route incoming customer calls, emails, and in-person inquiries.
Provide skilled and courteous customer service and support.
Respond to customer questions and complaints and resolve issues promptly.
Record and maintain accurate customer information.
Represent the organization in a positive and qualified manner.
Manage incoming and outgoing mail while maintaining confidentiality and security.
Maintain a clean, organized, and welcoming reception area.
Monitor and maintain office supply inventory.
Take ownership of customer issues and follow through to resolution.
Perform additional duties as required and adapt to changing priorities.

Qualifications & Skills
Strong organizational and multitasking skills.
Working knowledge of Microsoft Office.
Ability to prepare basic correspondence, including emails, letters,



and memos.
Ability to understand and follow written, verbal, and diagram-based instructions.
Excellent telephone etiquette and interpersonal skills.
Robust verbal and written communication skills.
Ability to communicate effectively with customers, colleagues, and leadership.
Previous experience with a multi-line switchboard is an asset.
High school diploma/GED or equivalent combination of education and experience.
2–4 years of call center or customer service experience preferred.
Bilingual communication skills required.

What We Offer
Competitive, market-based compensation.
On-the-job training and continuous learning opportunities.
Career growth and advancement opportunities.
Comprehensive health and dental benefits.
Pension and RRSP programs.
A collaborative workplace that values teamwork, initiative, and customer service.

Apply today to be considered for this opportunity in Moncton, NB!

Pay: $40,000.00-$50,000.00 per year

Benefits:
Casual dress
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

📌 Bilingual Receptionist Moncton
🏢 Glocal RPO
📍 Moncton