Job Summary

We are seeking a dynamic and bilingual (Chinese-speaking) Physiotherapy Assistant (PTA) / Front Desk Receptionist to join our healthcare team. This role offers an exciting chance to combine patient care with administrative support in a vibrant clinical setting. You will be the first point of contact for patients, providing exceptional customer service while assisting our physiotherapists with patient management and clinical tasks.

Duties
Assist physiotherapists with patient care and treatment setup as a PTA.
Prepare treatment rooms and maintain a clean, organized clinical workplace.
Greet patients, answer phone calls, schedule appointments and manage front-desk duties.
Manage patient appointments, documentation and payments using Jane App.
Handle Extended Health Care (EHC) billing/direct billing and MVA billing.
Assist with insurance forms, invoices and other clinic administrative duties.
Provide qualified and friendly customer service to patients.

Schedule
Tuesday & Thursday:



Evening availability required
Saturday: 10:00 AM – 3:00 PM
Additional hours/schedule can be discussed during the interview.

Requirements
Fluent in both Chinese and English, with excellent communication skills in both languages
Previous experience as a PTA and/or medical/physiotherapy clinic receptionist preferred.
Must be well versed with Jane App.
Experience with EHC/direct insurance billing and MVA billing is strongly preferred.
Chinese-speaking ability is required.
Strong communication, organization and multitasking skills.
Reliable and comfortable working in a busy multidisciplinary clinic.
Relevant certifications or training as a Physiotherapy Assistant (PTA) or similar healthcare support role is preferred

Pay: $17.00-$20.00 per hour

Expected hours: 16.0 – 20.0 per week

Work Location: In person

📌 Chinese Speaking Physiotherapy Assistant Pta / Front Desk Receptionist Mississauga (Canada)
🏢 Lifecare Rehab
📍 Canada