Insurance Account Assistant — RIBO Licensed

Pay: CA$50,000–CA$60,000 per year
Location: Windsor, Ontario
Job Type: Full time, in office

Premium Insurance Brokers is looking for an organized and motivated Account Assistant to join our Windsor office.

In this role, you will support our brokers and account managers with the day-to-day administration and servicing of client accounts. The ideal candidate is detail-oriented, dependable, and comfortable handling documentation, processing requests, and following up with clients and insurance companies.

Responsibilities:
Assist brokers and account managers with new business, renewals, and policy changes
Prepare and process insurance applications, endorsements, cancellations, and other policy documents
Check policy documents for accuracy and flag discrepancies for review
Gather client information and follow up on outstanding documents, signatures, and payments
Assist with billing inquiries and routine client service requests
Communicate with clients and insurance company representatives regarding account updates and documentation
Maintain accurate client files, activity notes, and records in the brokerage management system




Track outstanding requests and follow-ups to help keep accounts on schedule
Provide administrative support and contribute to efficient office operations

Qualifications:
Valid RIBO licence is required
Previous insurance brokerage experience is strongly preferred
Familiarity with Ontario personal and/or commercial insurance
Strong organizational skills and attention to detail
Qualified communication and customer-service skills
Comfortable using brokerage management systems, Microsoft Office, and insurance company portals
Ability to manage multiple tasks and meet deadlines
Able to work independently while supporting a team

What We Offer:
Competitive compensation based on experience
A supportive and professional team workplace
Opportunities to develop your insurance knowledge and advance within the brokerage
An established brokerage with a growing client base
A full-time, in-office position in Windsor

Only applicants who currently hold a valid RIBO licence will be considered.

Work Location: In person

Pay: $50,000.00-$60,000.00 per year

Work Location: In person

📌 Account Assistant South Windsor (Canada)
🏢 PREMIUM INSURANCE BROKERS
📍 Canada