Elevate customer satisfaction as a Customer Service Associate with Driven Brands in Charlotte, NC. Engage with clients for estimates, invoices, and exemplary service every day.

As part of Uniban Canada within the Driven Brands family, this role focuses on assisting walk-ins, handling phone inquiries, and creating quotes. Ideal candidates will possess customer service experience, showcasing robust communication and basic computer skills.

You will also assist the Manager and maintain a positive, professional demeanor while ensuring accuracy in all transactions.

Key Responsibilities:
Assist walk-ins and returning customers efficiently
Create estimates and process invoices for auto services
Answer phones and respond to customer inquiries promptly
Confirm parts and materials prior to dispatching
Maintain professionalism and a positive work environment

Requirements:
Positive attitude with a customer service orientation
Basic computer skills for documentation input
Solid communication abilities with customers
Prior phone or call center experience preferred

Bring your customer service expertise to help fuel the pursuit of prospects at Driven Brands.
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📌 Customer Service Associate At Driven Brands Cambridge
🏢 Driven Brands
📍 Cambridge