Join GoodLife Fitness as a Customer Service Representative focused on creating welcoming experiences for members. Engage with potential members and provide expert support for their fitness journey.
The Motivator role at GoodLife Fitness Clubs is designed for individuals who are passionate about building relationships and ensuring a positive atmosphere. With expertise in customer service, effective communication, and knowledge of fitness services, you will be key to assistance and onboarding for both current and recent members. You will also manage front desk operations and handle phone inquiries to enhance member satisfaction.
Key Responsibilities:
• Greet and check in members as they arrive
• Assist potential members and answer inquiries
• Provide expert guidance on club services and memberships




• Maintain cleanliness and safety standards throughout the club
• Deliver Fit-Fix Starter sessions to recent members
Requirements:
• Solid interpersonal skills and ability to build rapport
• Knowledge of fitness industry and member services
• Customer-focused mindset with problem-solving aptitude
• Excellent verbal and written communication abilities
• Previous experience in customer service or sales preferred
Bring your customer service expertise to GoodLife Fitness and help others achieve their fitness goals.
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📌 Welcoming Customer Service Representative Kitchener (Canada)
🏢 GoodLife Fitness
📍 Canada