Kickstart your career with Ericsson as a Customer Issue Co-op in Ottawa. Gain hands-on experience in 5G problem-solving while working with cutting-edge radio technologies.
This internship, lasting 8-16 months, allows students to join Ericsson's Customer Issue & Investigation Group. As you support radio product verification and network investigations, you'll develop critical skills in troubleshooting radio hardware and software. Dive into real-world case studies by reproducing issues in operator networks and executing test cases for new radio products.
Key Responsibilities:
• Develop knowledge of Ericsson Radio products and basebands
• Support investigations through lab reproduction of network issues
• Perform troubleshooting of hardware and software




• Execute Test Object List test cases for new radios
• Automate test cases by designing Moshell scripts
Requirements:
• 2.7+ GPA on a 4.0 scale or equivalent
• Familiarity with Python, Java, and Bash programming
• Basic knowledge of telecom networking and electronic components
• Comfort in a Linux setting
• Strong organizational and communication skills
Embrace a collaborative environment at Ericsson and enhance your technical skillset while contributing to a vital team.
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📌 Customer Issue Co-op at Ericsson Ottawa
🏢 Ericsson
📍 Ottawa