Job Duties/Qualifications, Skills and Abilities(QSA) Job Duties Job Duties The Library & Testing Operations Clerk provides administrative and operational support to library and testing services through the execution of established clerical, records, and transactional processes.

The role supports service delivery by processing documentation, managing system entries, coordinating routine activities, and providing front-line administrative support to students, staff, and external clients.

The position operates within established policies, procedures, approved vendor frameworks, and financial controls, under the direction of assigned supervisors.

The role does not exercise independent approval authority or discretionary decision-making.

Non-routine issues, exceptions, or matters requiring interpretation of policy are referred to supervisory or management staff.

The role requires regular in office presence to support operational readiness, service continuity, and in-person coordination of library and testing services. SPECIFIC ACCOUNTABILITIES 1.

Client and Administrative Service Support  Responds to routine inquiries related to library and testing services.  Explains standard service processes, booking procedures, and requirements.  Refers non-routine, sensitive, or policy-driven matters to supervisors.  Provides on-site administrative and operational support during service hours.  Monitors designated inboxes and communication channels.  Prepares routine correspondence, notices, and service documents  Follows institutional privacy, confidentiality, and security protocols when handling records, testing materials, and operational information. 2.

Library Operations Administration  Supports acquisitions, materials processing, withdrawals, and record maintenance.  Assists with circulation services, interlibrary loans, serials support, and digitization activities.



 Maintains accurate records in library management systems.  Coordinates mail, shipping, and supply logistics related to library operations. 3.

Testing Services Administrative Coordination  Provides clerical support for testing operations, including appointment administration, data entry, and preparation of materials.  Provides exam invigilation support as required, in accordance with established procedures, when assigned or when service continuity requires.  Maintains accurate booking and testing records in designated systems.  Supports testing space and equipment readiness.  Documents routine incidents and escalates them for supervisory decision or review. 4.

Purchasing, Financial, and Records Processing  Creates purchase requisitions and processes orders using institutional systems, including Banner/ERP and approved P-Card platforms.  Performs routine P-Card purchases, including approved platforms, in accordance with established procedures and spending controls.  Reconciles invoices, receipts, and P-Card statements.  Tracks deliveries and documentation and flags discrepancies for review.  Maintains organized financial and operational records.  Processes routine transactions using approved payment systems (e.g., Moneris, Pay

Pal) in accordance with financial controls. 5.

Systems and Workflow Support  Operates standard office, library, and testing systems.  Applies established troubleshooting steps for routine issues.



 Escalates technical or system issues as required.  Follows documented workflows to ensure accuracy and service continuity.  Retrieves predetermined datasets from designated systems and populates approved reporting templates.  Verifies completeness and accuracy of routine data or documentation prior to forwarding it through established workflows.  Applies established troubleshooting steps to resolve routine system or equipment issues and escalates nonroutine technical problems to designated support teams. 6.

Coordination and General Support  Coordinates clerical tasks with team members to support service demands.  Adjusts task priorities within established guidelines.  Performs related administrative duties consistent with the scope of the role.  Responds to same-day operational needs and service disruptions that affect service delivery.  Uses the approved casual call-in list to contact relief staff, under supervisory direction and with required managerial authorization, to support operational staffing needs during both routine and peak-period demands.  Supports room, space, or equipment bookings by following established scheduling procedures and maintaining accurate records in designated systems.  Monitors inventory levels for routine supplies and initiates replenishment requests in accordance with established procedures.  Handles, organizes, and prepares physical materials for circulation, testing, or operational workflows, following established procedures.  Provides routine orientation on standard procedures to casual or student staff when assigned, using established materials and under supervisory direction. QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE Specific Accountabilities Duties Required Qualifications, Skills and Abilities (QSA) Desired QSA Required Competencies

📌 Job Evaluation Challenge - Library & Testing Operations Clerk (Saskatchewan)
🏢 Saskatchewan Polytechnic
📍 Saskatchewan