Tasks Greet and assist customers professionally to provide an exceptional customer experience.

Respond promptly to customer calls and requests while ensuring effective follow-up.

Prepare and process orders as well as invoicing with accuracy.

Follow up on missing products and propose timely solutions to customers.

Resolve customer inquiries and issues with professionalism, efficiency, and courtesy.

Collaborate closely with various departments to ensure smooth and high-quality service.

Perform various administrative tasks that contribute to the company’s daily operations.

Advantages Market-competitive salary.

Group insurance (disability, life, and extended health) after hiring.

Employee discounts.

On-site parking.

Casual dress code.

Company events.

Job requirements Previous customer service or order-taking experience.





Strong communication skills and a customer-focused approach.

Comfortable using computer systems and standard office software.

Quick learner with an interest in developing new skills.

Self-motivated, resourceful, and capable of taking initiative.

Professional proficiency in both French and English, spoken and written, is required to provide quality service to a customer base that is approximately 40% English-speaking.

Strong ability to work collaboratively within a team environment.

Ability to manage multiple tasks simultaneously.

Comfortable working in a fast-paced and occasionally high-pressure environment.

📌 Customer Service and Telephone Call Management Clerk (Repentigny)
🏢 Bédard Ressources
📍 Repentigny