Position Purpose: The intent of Inside Sales is to use professionals to establish and strengthen relationships with prospects, leads and existing customers to maintain and grow sales with the use of technology, but the core principles of personal relationships are still the same.

Essential Functions: Conducts inside sales activities, including prospecting (cold calls) and developing opportunities, closing sales, taking orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.

Nurture existing customer relationships to increase market share

Maintain cooperative relationships with all necessary departments to ensure sales are generated and processed efficiently to achieve customer satisfaction as well as monthly sales goals

Accomplish department and organization goals by accepting ownership for accomplishing new and different requests

Serve as a liaison between customers and branch staff to effectively solve problems and increase sales

Fills orders by transferring orders to fulfillment, communicating expected delivery date, and explaining stock-outs

Sell in both 1:1 and 1: many situations

Identify challenges that clients and prospects experience and develop action plans to address them

Communicate with decision makers (typically Director level+)Help create and improve email templates, excel reports and sequences

Update the CRM database with all sales activities

Provide a high degree of major account management and control





Maintain in-depth knowledge of the company's products and/or services

Make a minimum of 30+ productive calls each day

Each Monday, support the Call Center by answering inbound customer service calls, taking orders, answering questions, and resolving customer issues.

Promote culture focused on world-class customer service, building customer trust, and taking ownership of all customer issues.

Education and Experience Requirements: Minimum high school diploma5 years of customer service experience meeting sales goals or 2 years in an outbound call center or a related sales position preferred

Effective customer relation skills

Excellent listener and demonstrates emotional intelligence with customer and peers

Team oriented, yet able to work well independently

Driven, results oriented and energetic person with strong work ethic

Strong negotiation, organizational, closing and prospecting skills

Deadline focused

Professional appearance and demeanor

History of success

Strong computer skills including data entry, proficient in Microsoft Office suite and CRM software such as ZOHOMotivation for sales

Entrepreneurial drive-you thrive being part of a small team,



rapidly iterating on your approach to unlocking opportunities, under minimum supervision

Competitive nature and a will to succeed in a target-driven environment

Domain-specific knowledge

Excellent written and verbal communication skills Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have regular, consistent, and predictable attendance

Ability to utilize office equipment/computers

Remain in stationary position, often standing or sitting for prolonged periods

Communicate with others to exchange information

Ability to lift up to 25 pounds

Desire to work collaboratively in a team environment

Regularly use hands and fingers to handle, control or feel objects tools or controls

Regularly repeat the same movements when entering data

Regularly speak clearly so listeners can understand

Regularly understand the speech of another person

Frequently focus on one source of sound and ignore others

Frequently hear sounds and recognize the difference between them Benefits: We provide great benefits, including extended health care, dental care, holidays, paid time off (PTO), employee discounts, and disability.

If this sounds like the right chance for you, apply today! Job Posted by Applicant

Pro

📌 Inside Sales Professional (Montreal)
🏢 Reliable Parts
📍 Montreal