Job Description Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department KEY RESPONSIBILITIES: - Ensure smooth and timely freight process flow - Ensure accurate and timely data entry into our operational system - Track and Trace TRANSCON Files and reporting - Use export TRANSCON Workflow on daily basis - Ensure accurate and timely client and vendors billing. - Ensure delivery of freight and timely clearance when applicable - Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards. - Contribute to maintain good relationships with suppliers - Meet compliance at all times to regulations internal and external in accordance with government regulations. - Understand department process flow, and looking for best practices to improve operational efficiency and productivity - Ensure all customers standard operating procedures in place and updated in the DLSOPs - Meet KPI standards in accordance with the Company’s procedures - Network communications, timely responses to emails and requests (internal and external)



- Escalation of problems to Management when necessary - Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. - Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications Knowledge: - Expeditors’ Company Policies and Procedures - Basic local regulatory knowledge for compliance - Global Logistics Industry knowledge - Hazardous materials certification (preferred) Skills: - Pro-active, robust organizational skills. - Good computer skills (Excel, Word) - Fluent in English - Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Behaviours: - Positive and willing to help attitude Training Requirements: - Meet company standards of 52 hours training per year, including as needed management/leadership training Education and Experience: - 6 months to 1 year related experience

📌 Transcon Agent (Montreal)
🏢 Expeditors
📍 Montreal