Rate: $23 CAD per hour

Description
SUMMARY OVERVIEW
The Ramp Supervisor is responsible for overseeing a team of ramp agents and ensuring the efficient, safe handling of aircraft on the ground. This position involves coordinating activities such as baggage handling, aircraft towing, and servicing aircraft, while adhering to strict safety and operational protocols. You will be pivotal in training and mentoring team members and coordinating with flight crews and other airport personnel to ensure timely aircraft turnarounds. Additionally, this role requires quick decision-making, effective problem-solving, and maintaining high standards of customer service and operational efficiency.

RESPONSIBILITIES

Supervise the ramp team operations, including aircraft loading and unloading

Coordinate ramp activities to ensure timely turnaround of flights

Train and mentor ramp team members on operational procedures and safety protocols

Monitor team compliance with airline and airport regulations

Conduct pre-shift briefings to discuss daily tasks and safety focus points

Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss

Manage communication between the ramp team, flight crew, and ground operations

Ensure proper use and maintenance of ground support equipment

Implement and enforce safety measures and hazard prevention on the ramp

Respond to and manage operational issues and emergencies

Facilitate efficient teamwork to meet flight schedules and service standards

Conduct performance evaluations and provide feedback to ramp team members

Ensure compliance with all DOT regulations as required and guidelines, including overseeing the secure and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations

Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications,



and safety procedures, and provide training and updates to staff on changes in DOT regulations as required

Liaise with other airport departments for coordinated operations

Maintain accurate records of ramp operations and incidents

Promote a culture of safety and professionalism within the team

Exemplify PrimeFlight customer service and safety standards

Perform any additional duties as assigned by management

QUALIFICATIONS

18 years of age or older

Must be legally authorized to work in Canada.

Must hold a valid driver's license.

Communicate effectively in English (reading, writing, speaking)

Minimum of 2 years of experience in ramp operations or a related aviation field

Proven experience in a supervisory or leadership role

Strong knowledge of ramp safety and operational procedures

Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices

Effectively communicate with colleagues and clients, both in-person and through electronic means

Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment,



knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

Ability to lift up to 70 pounds

Prolonged standing and walking in an indoor/outdoor environment as applicable

May need to reach with arms and grasp with hands

May need to push, pull

May need to bend, stretch, squat, kneel

May need to climb and work at elevated heights

Exposure to moderate and at times high noise levels

Exposure to Biohazards and/or Chemicals

Exposure to outdoor elements

Be able to hear and respond to the spoken voice and to audible alarms

Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
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📌 Ramp Supervisor – YYC Airport (Alberta)
🏢 PrimeFlight Aviation Services
📍 Alberta