Overview Job Skills / Requirements Position: Patrol Guard Status: Full Time Hours: Continental Rotating 0800-2000/2000-0800 Payrate: $24.00/hour Overtime Method: Averaging agreement over 88 hours Job Overview: The TD Centre is one of Toronto’s premier commercial properties located in the heart of the financial district, supporting a large population of tenants, employees, and visitors each day.

As a Patrol Guard, you will play a key role in maintaining a safe and secure environment through active patrols, visibility, and timely response to incidents.

This role requires strong observation skills, professionalism, and the ability to interact effectively with the public in a high-traffic setting Key Responsibilities: Conduct regular interior patrols throughout the mall, including common areas, corridors, entrances, and exits Maintain a visible presence to deter theft, vandalism, and unauthorized activity Monitor shopper and tenant activity, identifying and addressing potential safety or security concerns Respond to incidents including disturbances, thefts, medical calls, and emergencies Provide strong customer service by assisting visitors with directions and general inquiries Enforce mall policies and procedures, including trespass and loitering guidelines Work closely with dispatch, supervisors,



and other team members to coordinate response efforts Complete detailed incident reports and daily logs accurately and in a timely manner Assist with crowd management during peak hours, sales events, and special events Support emergency procedures including evacuations and coordination with emergency services Prerequisites: Ability to obtain a Security License in the province of Ontario.

Must have 2 years experience in a retail security environment Valid First Aid & CPR Level C from a WSIB approved provider.

Previous experience in retail, mall, or high-volume security environment is an asset Strong observation and situational awareness skills Excellent customer service and communication skills Ability to remain calm and professional in high-pressure situations Strong report writing and documentation skills Comfortable standing and walking for extended periods Ability to work independently and as part of a team Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position Legally authorized to work in Canada Why choose Paladin? Opportunities for training and professional development Market-competitive salary and benefits package Free Uniforms Security license reimbursement Dry cleaning & hemming/tailoring allowance Additional perks

📌 Security Patrol Guard - TD Centre. (Toronto)
🏢 Paladin Security
📍 Toronto