Our client, a Top 5 Bank in Canada is looking to hire a Delivery Manager to their team for an initial 12 months of contract with a possibility of extension/conversion.

This role is currently hybrid, 1 days per week in office in Toronto.

Responsibilities Include: Support Journey Managers: Assist in digital campaigns, publishing, user experiences, and digital sales activities to enhance customer engagement.

Error Investigation: Work with the Campaign Enablement team to investigate and resolve pre-production or post-production errors related to digital campaigns.

Regulatory Compliance: Monitor and ensure adherence to CASL, anti-spam, and privacy regulations to maintain compliance in all digital marketing activities.

Collaboration with Channel Partners: Identify and optimize opportunities for collaboration with channel partners, focusing on retargeting, deep-linking, and campaign enhancements for an omnichannel experience.

Data-Driven Recommendations: Partner with Analytics, Data Science, and Marketing Science teams to measure channel performance and provide optimization recommendations based on customer pain points and key learnings.

Customer-Focused Culture:



Promote a customer-centric approach to deepen client relationships and leverage broader Bank resources and knowledge.

Risk and Compliance Management: Ensure day-to-day activities align with the Bank's risk culture, risk appetite, and regulatory obligations, fostering a compliant and effective operational setting.

Must Have Qualifications 3+ years' experience with digital marketing platforms such as Responsys, Adobe Campaign, Salesforce Marketing Cloud, Adobe Experience Manager, and Adobe Journey Optimizer (1 or 2) 3+ years' experience in leading and coaching a high-performing team 2+ years of experience with an email platform migration 1 year of experience with Adobe Analytics 2+ years of experience working with Microsoft Office products (Excel, Power

Point, Word and Sharepoint).

Nice to have Qualifications French and/or Spanish language skills are preferred.

If you are qualified and interested in discussing this role in more detail, please submit your resume to For other opportunities please visit

📌 Delivery Manager (Toronto)
🏢 International Financial Group
📍 Toronto