Our financial services client is seeking a Senior IT Analyst V - Technical Support (10+ years of experience) to provide Level 3 application support using Splunk, Dynatrace, Linux/Unix, and Java/J2EE applications Join a banking setting supporting critical CIAM and Fraud Solutions initiatives within a Level 3 application support function.

This role focuses on incident management, application stability, production support, monitoring, and deployment activities across enterprise applications and service-oriented environments.

The position offers exposure to complex production environments, cross-functional collaboration, and long-term potential based on business needs and performance.

Contract, Toronto, Hybrid, : 2 days in office, 3 days work from home – could potentially change to 4 days on site - Anchor Days (if applicable): Wednesday and Fridays (flexible) - Address: / Front Street West Corporate, Toronto, Ontario 6 months Must Haves 10+ years in application support , incident, problem, and change management Hands-on support using Splunk , Dynatrace , and Pager





Duty Hands-on administration and troubleshooting in Linux/Unix environments and Java/J2EE applications 5+ years within banking or financial institution environments Undergraduate degree preferred Nice to Have Java, Azure, microservices, or automation certifications Lead experience Understanding of authentication technologies including SSO, MFA, OAuth, SAML, and OpenID Connect Responsibilities Develop and implement support models and processes for application support operations Oversee investigations of production incidents and coordinate remediation activities Manage application deployments within load balanced service-oriented environments Provide 2nd and 3rd level production support for application incidents Monitor alerts and create dashboards using Dynatrace, Splunk, Pager

Duty, and Service

Now Collaborate with architects, vendors, and delivery teams on environment modifications and production support activities Drive controls activities related to change management, production implementation, compliance, and business continuity

📌 Senior IT Analyst V - Technical Support (10+ years of experience) to provide Level 3 application support using Splunk, Dynatrace, Linux/Unix, and Java/EE applications 58543 (Toronto)
🏢 S.i. Systems
📍 Toronto