13 Oct
|
Miratech
|
Toronto
Job Description The Library Scientist builds the information architecture that Genesys Cloud AI runs on.
The client has been explicit that taxonomy, searchability, and content structure are the critical prerequisites for AI knowledge surfacing in Genesys Cloud and for any later bot development.
No amount of platform capability compensates for a knowledge base that is unstructured, inconsistently tagged, or unsearchable — the AI will retrieve from it either way, and the quality of what it returns is set here.
📌 Library Scientist (Toronto)
🏢 Miratech
📍 Toronto