Duration: Until Apr 9, Location: Hybrid — once per month in office (Toronto or Waterloo) Must be eligible for Reliability Clearance The Scrum Master will support the Analytics Platform team, specifically the Model Ops squad.

While the product is established, the squad is undergoing fresh turnover: several engineers have moved to other squads, and new team members are joining.

The successful candidate will play a critical role in stabilizing team dynamics, coaching recent members, and bringing energy to a team in transition.

This role requires a Scrum Master who excels in people leadership, team motivation, and conflict management, not just process facilitation.

This role will be part of a dedicated Agile team and will be accountable for implementing the team goals through a highly dynamic, fast-paced solution development process.

The Scrum Master helps build high-performing teams by providing support with product delivery utilizing a deep understanding of Agile principles and team dynamics.

The Scrum Master teaches the team Agile practices, facilitates Scrum ceremonies, and shields the team from external distractions.

The Scrum Master brings the Product Owner and the teams together and helps them understand each other’s roles and key objectives.

This individual is also a personal coach for team members and an innovator who constantly seeks continuous improvement.

Must Haves 3+ years of experience in agile delivery / transformation / training / coaching 5+ years of IT project management experience Strong Understanding of in Agile and Scrum environments Certified Scrum Professional (CSP) Experience in Agile principles and managing teams/dynamics Experience in facilitating Agile ceremonies, tracking team level metrics and removing blockers Understanding the Software Development Life Cycle (SDLC) Comfort addressing conflict directly,



including private coaching conversations Ability to work effectively in a newly forming team with fresh turnover Bachelor’s degree required.

Preferred backgrounds include: Computer Science (helps speak the same language as engineers), Business, Mathematics, Science‑related disciplines · Nice to Have Delivery or software development background a plus Experience coaching development teams is a plus Assertive, with the confidence to be voice of authority Well versed in navigating complex organizational structures and the capability to develop productive working relations with internal stakeholders across the region and globally Financial services or insurance industry experience Scrum Coach certification is a nice‑to‑have.

Responsibilities Monitor Scrum processes and support Product Owner on release planning and backlog management Facilitate agile ceremonies including sprint planning, sprint review, retrospectives, and daily standup Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution Ensure that proper documentation (i.e. program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work Support compliance with policies and procedures for delivery and implementation Build high-performing teams who produce successful deliverables and work effectively via individual and team coaching Strengthen the team’s understanding of Agile / Scrum principles and ensure application of these practices Ensure the team’s actions are aligned with the project goals and vision Bring transparency to Business, IT, and Operations organizations about the team’s progress and Agile processes Identify trade-offs between short and long-term benefits to drive shared vision between the team and Product Owner Foster a continuous learning environment, helping teams adapt to changing circumstances

📌 Scrum Master to support Agile delivery and Scrum practices within the Analytics Platform team - 1746 (Toronto)
🏢 S.i. Systems
📍 Toronto