Job Description Reporting to the Boutique / Coffee shop supervisor, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service.

Be active in the boutique, providing recommendation to guests Handles end to end customers’ orders; Sells and prepares coffee drinks and beverages by following prescribed recipes and preparation techniques for coffee and/or drinks, such as, expresso, cappuccino, latte, brewed tea, cold brews, etc.; Answer customers’ questions, presents and explains the various beverage offerings; Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, baked goods Keeps equipment operating by following instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Maintains safe and healthy work workplace by adhering to the health and safety guidelines; Improves quality results by studying, evaluating, and/or proposing re-designed processes and implementing changes; Maintaining and improving the appearance of the store and coffee bar; Updates job knowledge by participating in educational opportunities; reading coffee, retail trade,



and food service publications; Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments; Experienced and comfortable working under pressure during busy shifts.

Strong verbal communications and relationship building skills.

Friendly, outgoing and dedicated to outstanding customer experience.

Tidy, self-disciplined and detailed-oriented.

Punctual and reliable.

Follow all sustainability standards and initiatives.

Other duties as assigned Job Type: Part-time 5 to 8 hour shifts Hours of operations 6 am to 7 pm.

Qualifications Excellent interpersonal and English/French communication skills.

Must possess a professional presentation.

Strong problem solving abilities.

Highly responsible & reliable.

Retail and Food and beverage experience will be considered an asset.

High school diploma/equivalent required.

Additional Information Physical Aspects of Position (include but are not limited to): Frequent standing and walking throughout shift Frequent lifting and carrying up to 40 lbs

📌 Barista for Fairmont Boutique / Coffee shop (Full-Time) (Ottawa)
🏢 FAIRMONT
📍 Ottawa