Elevate your technical support skills as an IT Help Desk Specialist at Klick. Provide crucial assistance for Mac and Windows systems while ensuring seamless user experiences across all technology platforms.

Join Klick's dynamic Office Tech team, responsible for delivering front-line support to employees. The IT Help Desk Specialist, known internally as a Fixanator, focuses on troubleshooting workstations, productivity applications, and connectivity issues. You'll interact directly with employees, offering responsive support through various channels including Slack and video calls.

Key Responsibilities:
• Provide front-line support for hardware and software issues
• Troubleshoot Mac and Windows workstations effectively




• Administer Microsoft 365 and Google Workspace applications
• Support Zoom video conferencing and office technology
• Collaborate with Office Tech team for productive issue resolution

Requirements:
• Experience with macOS and Windows environments
• Proven end-user technical support capabilities
• Knowledge of Microsoft 365 and Google Workspace
• Familiarity with LAN/WAN networking concepts
• Skills in workstation configuration and maintenance

Support Klick employees with your technical expertise and ensure optimal workplace productivity.
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📌 IT Help Desk Specialist at Klick (Ontario)
🏢 Klick
📍 Ontario