Become a key player at Crystal Lodge as a full-time Reservations Agent. Enhance guest experiences in the heart of Whistler by transforming inquiries into bookings.

Crystal Lodge is seeking a Reservations Agent who thrives in hospitality. This role involves managing reservations, liaising with guests, and collaborating with the front desk team. If you have a knack for customer service, hotel reservations, or front desk operations, your passion for Whistler hospitality will shine in this vibrant environment.

Key Responsibilities:
• Manage daily reservations inquiries via phone and email
• Monitor accuracy of bookings, rates, and packages
• Enhance booking processes to increase revenue
• Act as a liaison with the Front Desk for guest queries
• Train Front Desk team on reservations as needed

Requirements:
• Experience in hotel reservations or front desk roles
• Solid customer service and communication skills
• Proficiency in Microsoft Office and hotel software
• Excellent organizational and time-management abilities
• Positive attitude and eagerness to learn

Leverage your hospitality skills to help shape unforgettable Whistler experiences at Crystal Lodge.
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📌 Full-Time Reservations Agent at Crystal Lodge (British Columbia)
🏢 go2HR
📍 British Columbia