Example 1: Coaching
You’ll run the day-to-day people management:
Weekly 1:1s and individual growth plans
Reviewing deals and call recordings, giving direct & specific feedback
Tracking each rep’s attainment and stepping in early when someone is falling behind
Running performance improvement plans when needed - you’ll need to be comfortable with hard conversations
Example 2: Managing team performance
Running pipeline reviews
Enforcing CRM hygiene, sales process & methodology
Weekly/monthly reporting on attainment, risks & what needs to change
Helping reps unblock key opportunities, including joining deal reviews and approving non-standard pricing or quotes
Escalating compensation, tooling, enablement or resources issues
Supporting hiring via sourcing, interviewing, and assessing future team-members
Team structure
You’ll report to me & today you’ll get 6 direct reports yourself in the Toronto area
You’ll work closely with - Audrey & Steven, who are taking care of our AE Onboarding & Enablement + Sales Ops. They own the sales systems and the ramp curriculum. You’ll own making sure that the team actually performs to the highest degree
You’ll also work with our marketing & success leads to ensure smooth experience across the entire customer journey for all our clients
The tools you’ll use




HubSpot → CRM and pipeline management
Avoma → call recording and reviews
Notion → internal knowledge base
Slack → internal communication
Calendly → scheduling
Custom internal tools for quoting and reporting
Advantages Flexible working hours
Unlimited paid vacation time
Fully remote working
Personal development
Ownership
Comfortable building momentum in a remote environment - you’ll be managing a team that’s fully remote themselves. I am moving around a lot between Europe, North America & Asia, so I won’t be constantly looking over your shoulder & I need someone I can trust to hold high expectations for the teamYou have previously managed account executives (teams of 5-10+), not someone that’s doing it for the first timeProper coaching ability - you can diagnose why someone is struggling and change their behavior within a few conversationsStrong consultative sales skills to take over/assist in any live sales conversationsYou’ve run a full PIPs or handled hard performance conversations - not just given given feedbackB2B SAAS backgroundFamiliar with e-commerce & the creator economyStartup experienceYou’ve managed a sales team through a period of rapid growth & scale

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📌 Sales Manager (North America) (Alberta)
🏢 Modash
📍 Alberta