What makes DHL outstanding? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today… DHL Express currently has an opening for a CREDITs Processing Analyst 18 Month Contract in our National Office in Brampton, ON. In this role you will be responsible to support the CREDITs program, provide related support and manage exceptions and ensures the CREDITs process has been done on a timely basis and as per customer expectations. The position also performs a variety of support activities to ensure the CREDITs program offers the best customer experience possible.
How will you contribute to the success of DHL? Credits processing & Casual refunds
Following the credits process for top customers
Update and modify all HS tables, User Defined Lists and Rule sets as required by the business




Managing the credits data in sequence
Managing the quality & audit for CREDITs submissions to CBSA
Investigate and coordinate the resolution of incorrect, missing data or misleading information for CREDITs processing
Monitoring and preparation of CREDITs claims to CBSA
Improve customers’ experience of the CREDITs program in collaboration with the customer and brokerage leadership team
Offers help to and collaborates with fellow team members, as well as with other departments as applicable
Other duties within reason and as assigned
Do you have what it takes? Bachelor’s Degree Preferred
Proficient Data management skills
Strong excel skills to check and audit batches
Proficient verbal, written & organizational skills
Able to work effectively under pressure
Diligent attention to detail
Motivated to learn and adapt to new assignments
Thank you for your application. Those selected for an interview will be contacted. All applicants are required to pass interviews and a criminal background check in order to qualify for the position.
We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

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📌 CREDITs Processing Analyst - 18 Month Contract (Ontario)
🏢 DHL Express
📍 Ontario