Become our Dynamic Tech Support Specialist, providing essential support to clients and internal teams in an evolving startup environment. Manage device setups and troubleshoot effectively.

In this position, you'll be crucial to ensuring client satisfaction through tasks like device setup and account provisioning. Your organizational skills and calm demeanor will shine as you guide clients through tech issues. Additionally, you'll play a role in documenting solutions and refining our IT processes to ensure efficiency and clarity within our internal systems.

Key Responsibilities:
• Execute device and account setups for clients
• Address setup, connectivity, and login issues efficiently
• Facilitate smooth transitions during onboarding and offboarding




• Document recurring issues and create solution records
• Implement improvements to streamline tech operations

Requirements:
• Background in IT support, troubleshooting, or helpdesk operations
• Strong skills in organization and problem-solving
• Explicit communicator, guiding clients effectively
• Comfortable with occasional local travel
• Adaptable to a startup's fast-paced environment

Enhance tech operations and client support with your skills in this vital tech role.
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📌 Dynamic Tech Support Specialist Position (Ontario)
🏢 Teleperformance
📍 Ontario