Lead daily operations as the Director of Operations at Blacksmith Agency, a fully remote team specializing in website development and client programs in the US. Oversee sales, marketing, delivery, and recruitment for a growing agency.

As the Director of Operations, you will manage multiple functions and be the integrator ensuring seamless collaboration between departments. Your role is key to executing the founder's vision by facilitating performance reviews, prioritizing projects, and driving profit numbers. This position demands excellent communication and negotiation skills, making this an ideal role for seasoned leaders.

Key Responsibilities:
• Manage four department leads, driving their performance and development
• Establish weekly meeting rhythms, prioritizing essential projects




• Direct profit management based on delivery margins
• Negotiate client contracts and vendor terms independently
• Mentor and develop operators into effective leaders

Requirements:
• Experience running multiple functions with accountability
• Proven track record of significant company growth
• Direct profit responsibility and margin management experience
• Skilled negotiator in contractual agreements
• Exceptional communication skills with leadership teams

Take charge of operations, manage team dynamics, and drive sustainable growth at Blacksmith Agency.
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📌 Remote Director of Operations at Blacksmith Agency (Alberta)
🏢 Blacksmith Agency
📍 Alberta