At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are seeking an Implementation Consultant to join the Conversions Team, supporting client onboarding and migration activities through test, UAT, and go-live phases. This role combines technical implementation, environment coordination, and client-facing delivery, ensuring successful setup, testing, migration, and handover of solutions into live operation.

The successful candidate will work closely with clients, internal delivery teams, and support functions to manage environments, coordinate releases, triage issues, oversee migration rehearsals, and support production go-live.

Key Responsibilities

Manage environment setup, configuration, and connectivity for client implementations

Coordinate deployment of application components and data into test environments

Support and manage client UAT cycles, including planning, tracking, and issue resolution

Triage defects raised during testing and coordinate with internal technical teams to drive resolution

Organise and coordinate additional releases into test environments as required

Obtain client acceptance and support progression through implementation milestones

Manage data migrations, including dry runs and preparation for production cutover

Set up and validate environment monitoring

Execute and support go-live runbooks during implementation cutover

Coordinate handover to Client Services / BAU support following successful deployment

Act as a point of contact between the client and internal teams throughout the conversion lifecycle

Ensure implementation activities are documented clearly and tracked to completion

Required Skills & Experience Core Skills

Experience in an implementation, conversion, onboarding, deployment, or technical support role

Strong client-facing skills with the ability to communicate clearly with technical and non-technical stakeholders

Experience managing activities across test, UAT, migration, and go-life phases

Strong problem-solving skills with the ability to triage defects and coordinate resolution

Good understanding of environment management, application deployment,



and release coordination

Ability to work in a structured way using runbooks, checklists, and implementation plans

Technical Skills

Working knowledge of Linux

Scripting experience with Bash and/or KornShell

Familiarity with XML

Understanding of IBM MQUnderstanding of SFTP

Advantageous / Desirable Experience Experience with any of the following would be a strong advantage:

TeamCity

Perforce

GitHub

Jenkins

Nexus

Geneos Monitoring

Key Attributes

Organised and delivery-focused

Comfortable working across multiple workstreams and deadlines

Strong stakeholder management and client interaction skills

Able to work calmly under pressure, particularly during testing and go-live periods

Detail-oriented with a strong focus on quality and completion

Proactive and hands-on approach to issue management and resolution

Typical Deliverables

Environment setup and connectivity readiness

Test environment deployment coordination

UAT tracking and defect triage logs

Release schedules for test cycles

Migration plans and dry run execution

Monitoring setup and validation

Go-live runbooks and cutover support

Handover documentation to Client Services

Ideal Background This role would suit someone with experience in:

Software implementation

Client onboarding or migration projects

Technical operations or application support

Release or environment coordination

Financial services or enterprise systems delivery environments

Compensation

Salary Range:

CAD $110,000 – $160,000. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location

AI Disclosure

No AI or automated tools are used in the screening or assessment of applicants for this role.

Vacancy Disclosure

This postingis for anexisting and currentlyopenpositionwithin Broadridge.





Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers.We use this service to complete the following checks:

Employment verification

Education verification

Credit inquiry

Canadian criminal record check

Workplace Flexibility

We are committed to supporting versatile work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race,colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require anyaccommodationduring the recruitment process, please notify our recruitment team.

#LI-Hybrid #LI-RB1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

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📌 Lead, Software Engineer (Implementations) (Toronto)
🏢 Broadridge
📍 Toronto