Build the future with us Are you passionate about group, savings and retirement sector and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As an administrator, you will play a key role in processing our client’s requests and transactions.
Description Are you passionate about group, savings and retirement sector and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As an administrator, you will play a key role in processing our client’s requests and transactions. This position offers a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What You’ll Accomplish With Us Process client requests using the established systems and tools
Communicate verbally and in writing with our clients and partners, providing high-quality customer service (requests and follow-ups)
Analyze straightforward requests and seek assistance from a specialist when required
Meet financial deadlines and comply with applicable policies, rules, and regulations
Prepare various reports and tax slips for clients and authorities, and perform accounting entries
Perform peer-review nonfinancial transactions for accuracy
What Could Accelerate Your Success In This Role Is known for attention to detail
Is recognized for their good knowledge of the Office suite




Stands out for strong communication skills and a good adaptability
Demonstrates excellent team spirit
Demonstrates a client-first mindset and strong customer service skills
Has knowledge of group savings and retirement products
Has intermediate knowledge of English, as the role involves analyzing complex files, reading and writing notes and documentation in English and communicating with unilingual English-speaking clients via email on a daily basis.
Why you’ll love working with us A work workplace where learning and development merge with a collective pursuit of excellence;
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
The typical hiring range for this position is between $47 544 and $68 329 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

#J-18808-Ljbffr

📌 Administrator, Advantage + (Ontario)
🏢 iA Financial Group (Industrial Alliance)
📍 Ontario