Position Title: Mountain Bike Service Technician
Location: Jordie Lunn Bike Park, Langford, BC
Position Type: Seasonal / Full-Time (including weekends and peak riding periods)
Reports To: Service Lead
Compensation: $24–$27 per hour
The Mountain Bike Service Technician is responsible for ensuring bikes are safe, dialed, and ready for the demands of modern MTB riding. This role focuses on high-quality repairs, preventative maintenance, and efficient service to support riders in a fast-paced, trail-focused environment.
Technicians combine strong mechanical skills with attention to detail and clear communication, helping riders stay on the trails while maintaining a high standard of safety and performance.
Key Accountabilities Bike Service & Technical Work
Perform repairs and maintenance primarily on mountain bikes, including suspension, drivetrains, and braking systems
Diagnose issues quickly and accurately in a high-use, high-wear environment
Complete safety inspections to ensure bikes are park-ready
Maintain rental/demo fleets (if applicable), ensuring consistent performance and reliability
Identify and address safety concerns or recurring mechanical issues
Rider Communication
Communicate clearly with riders about bike issues, service timelines, and recommended repairs
Provide efficient, practical solutions to get riders back on the trails safely
Ensure a positive and professional service experience
Team Support & Knowledge Sharing
Support junior staff or volunteers with basic maintenance knowledge and safe practices
Share best practices for maintaining bikes under park riding conditions
Operations & Service Area Standards
Maintain a clean, organized, and efficient service area, even during busy periods
Ensure tools and equipment are in positive working order and readily accessible
Follow all safety procedures and service workflows
Bikes are serviced quickly, correctly, and with safety as the top priority
Riders receive clear,



honest communication and feel confident in their equipment
Service area remains organized and efficient during peak times
A high standard of service quality and reliability is consistently maintained
A positive and professional service environment is upheld
Physical Requirements Ability to lift and maneuver bicycles and equipment regularly
Comfortable working outdoors in varying weather conditions
Ability to stay focused and efficient in a fast-paced environment
Scope of Role This role requires strong mountain bike-specific mechanical knowledge, attention to detail, and the ability to work efficiently under pressure. The Mountain Bike Service Technician plays a key role in supporting rider safety and ensuring bikes are always ready to perform in a demanding bike park setting.
Every bike is built, inspected, and serviced to Bici and brand standards. From road to gravel to mountain, we focus on doing things right the first time—so every bike leaves the shop safe, dialed, and ready to ride.
Collaboration at the Core Mechanics work closely with teammates through clear service writing and open communication. By supporting one another and sharing knowledge, we keep the workshop running smoothly and service consistent.
Built for Riders We treat every repair and build with care and attention to detail. Getting it right earns trust, keeps riders safe, and helps our community spend more time on the road and trail.
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📌 Mountain Bike Service Technician (British Columbia)
🏢 Bici
📍 British Columbia