Easy Desk Solutions is an information technology services company that specializes in providing just-in-time technical services. EDS strives to provide high-quality technical services with a concentrated focus on payment of service (POS) systems, and desktop and laptop support. We focus on services such as Break and fix, IMAC (Installs, Moves, Adds, and Changes), professional laptop services, and other general IT field service requirements.
Job Description Title: Field Service Technician Location: Hamilton, ON As a field service technician, you are part of our service providers team and you are passionate about providing exceptional customer service to our clients. You will perform basic troubleshooting and maintenance on POS systems, Desktop, and Laptops. You will also assist with deployment and asset management activities. You will be responsible for addressing customers’ questions and providing adequate responses while focusing on customer satisfaction.




Your goal is to provide the best technical expertise and provide the right solution to every customer.
You have: Ability to work independently
Time Management
High school diploma or equivalent
Basic knowledge of networking and software management
Basic computer skills
Ability to lift 50-60 LBS
Flexibility and positive attitude
Complete and turn in field reports that capture all time and work completed on site
Provide diagnostic analysis, repair, or preventative maintenance to customers
Complete in office system audits and evaluations
Practice and adhere to all safety and training
Nice to have: Essential functions of this position include traveling and driving several hours, rotating shifts, and carrying and lifting tools and equipment. As a field service technician, you will be dispatched daily on a call-by-call basis to customer locations.

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📌 Field Service Technician (Ontario)
🏢 Easy Desk Solutions
📍 Ontario