Schedule: Approximately 40 hours/week, Monday-Friday

Compensation: $25/hour + Commission

About the Role
We are looking for a Sales & Customer Service Coordinator to manage inbound sales

opportunities, customer communication, quoting, follow-ups, and business development for a

growing snow and property services company.

During the fall and winter season, the primary focus will be responding to high-intent inbound

leads from customers looking for seasonal snow-removal contracts. Success comes from

responding quickly, communicating professionally, preparing accurate quotes, and following up

consistently.

During the spring and summer, the role will shift toward outbound business development,

cross-selling, and selling additional property services to new and existing customers.

Key Responsibilities

Respond to inbound leads by phone, text, and email.

Prepare and send accurate customer quotes.

Follow up consistently on outstanding sales opportunities.

Convert qualified inquiries into signed service contracts.

Maintain accurate customer and sales records in Jobber.

Answer customer questions and resolve routine service concerns.

Coordinate with operations during snow events.

Conduct outbound prospecting and business development during spring and summer.

Cross-sell additional services to existing customers.

Attend occasional property visits, site inspections, and customer meetings.

Build and maintain strong customer relationships.

Compensation

3% commission on collected new snow-removal revenue from company-generated inbound leads.

Approximately 6% commission on collected spring, summer, and fall service revenue closed by you.





$2,000-$3,000+ per month in commission may be achievable during stronger sales months.

Approved business mileage reimbursed.

Commission earnings depend on lead volume, collected revenue, and performance and are not guaranteed.

Schedule & Work Arrangement

Full-time, approximately 40 hours per week.

Primarily Monday to Friday during regular business hours.

Primarily work-from-home.

Some evening or weekend flexibility may be required during snow events or for customer follow-up.

Occasional travel within Etobicoke and West Toronto for property visits, quotes, and

Requirements

Highly organized and detail-oriented.

Professional, personable, and customer-focused.

Confident communicating by phone, email, and text.

Strong with follow-up and lead management.

Comfortable discussing pricing and services with customers.

Comfortable with both inbound sales and outbound prospecting.

Able to work independently and manage priorities.

Motivated by commission and business growth.

Interested in developing into a larger sales or leadership role.

Required:

Reliable access to a vehicle for occasional customer meetings and site visits.

Preferred:

Previous experience in sales, customer service, business development, home services, or property services.

Experience with CRM or scheduling software is an asset.

Snow-removal experience is not required.

This is an chance to join a growing company as its first dedicated sales role. As the

business expands, there is potential to advance into Senior Sales, Business Development,Account Management, Team Leadership, or Sales Management

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📌 Sales & Customer Service Coordinator (Quebec City)
🏢 ScillTech Professional Services
📍 Quebec City