Become a pivotal Senior Advisor for Transformation at RBC, embracing a remote work format. Address client needs and champion exceptional service while building robust relationships across branches.

This pivotal role demands a strong background in client-centric solutions and digital literacy in financial services. You will proactively engage clients, identify opportunities, and collaborate with RBC partners to enhance service delivery. Your self-motivation and ability to educate clients through technology will be key in driving organizational success.

Key Responsibilities:
• Engage clients and deliver top-notch service experiences
• Leverage technology to enhance client interactions
• Identify sales opportunities and provide referrals to partners




• Take ownership of resolving client banking issues
• Ensure compliance with risk management protocols

Requirements:
• Retail or financial service relationship-building experience
• Excellent communication and emotional intelligence skills
• Bilingual in English and French
• Willingness to pursue Mutual Funds accreditation
• Flexibility for varying work hours

This role offers an opportunity to thrive in a collaborative setting while focusing on client success at RBC.
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📌 Senior Transformation Consultant at RBC (Ontario)
🏢 National Bank
📍 Ontario