About Nova Hotels Nova Hotels is a Canadian, family-owned and operated hotel chain and management company with 13 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories.

Whether you are part of our team or one of our guests, we want you to feel like family.

We are looking for a permanent, full-time Assistant Housekeeping Manager to join our team at Chateau Nova Yellowknife.

Primary Function Reporting to the Housekeeping Manager, the Assistant Housekeeping Manager assists with the day-to-day management and coordination of the Housekeeping Department.

The position is responsible for supporting housekeeping operations, supervising and developing employees, coordinating schedules and workloads, maintaining hotel cleanliness and quality standards, managing supplies and equipment, and ensuring departmental health and safety requirements are consistently met.

Responsibilities and Position Duties Including, but not limited to, the following: Assist in managing the daily operations of the Housekeeping Department.

Plan, coordinate and assign the work of housekeeping supervisors, room attendants and other housekeeping employees.

Assist Executive Housekeeper in preparing and coordinating employee schedules based on occupancy levels and operational requirements.

Conduct regular inspections of guest rooms, public areas and housekeeping work areas to ensure hotel cleanliness and presentation standards are maintained.





Supervise, coach and support housekeeping employees and provide ongoing direction regarding performance and service expectations.

Assist with recruitment, orientation, training and performance management of housekeeping employees.

Establish and maintain effective housekeeping procedures and departmental standards.

Monitor inventory levels for linens, guest supplies, cleaning products, uniforms and housekeeping equipment.

Coordinate the ordering and purchasing of housekeeping supplies and equipment as required.

Coordinate maintenance and repair of housekeeping equipment and communicate room or facility maintenance concerns to the Maintenance Department.

Review employee time records and assist with payroll, scheduling and departmental labour-cost controls.

Coordinate closely with Front Office, Maintenance, Laundry and other hotel departments to ensure rooms are available according to operational requirements.

Respond to guest concerns relating to housekeeping services and assist with appropriate service recovery.

Ensure housekeeping employees comply with hotel policies, safe work practices, WSCC requirements and applicable occupational health and safety standards.

Participate in departmental meetings and communicate operational priorities to the housekeeping team.

Perform other related duties and projects as assigned.

📌 Assistant Housekeeping Manager - Chateau Nova Yellowknife
🏢 Nova Hotels
📍 Yellowknife