Elevate your career with Teleperformance as a Trainer focused on customer experience. This on-site role in Midtown Toronto utilizes your expertise to develop team talent and enhance training outcomes.
As a Trainer at Teleperformance, you will leverage strong communication skills and empathy to support new and existing team members. Collaborate with global clients while delivering engaging training aligned with business goals. Your ability to adapt instructional methods to diverse learning styles will promote a positive training atmosphere.
Key Responsibilities:
• Execute end-to-end training management for new hires
• Adapt instructional methods to meet individual learning needs
• Provide OJT support during trainee transitions
• Utilize effective tools for enhancing learning experiences
• Deliver constructive feedback to drive performance improvement
Requirements:
• Strong fluency in English required; second language is a plus
• Proven classroom leadership and organization skills
• Detail-oriented with client-focused quality understanding
• Technical aptitude in learning current technologies
• Ability to meet key performance targets consistently
Bring your training expertise and passion for continuous learning to Teleperformance’s dynamic team in Midtown Toronto.
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