We are looking for a talented individual to join our friendly and dynamic team as an Account Manager! Our Toronto-based tech company offers cutting-edge SAAS solutions to a rapidly growing customer base worldwide.Recruiting experience is a must!French bi-lingual is an asset. Vacation: 3 weeksFlex hours with 2-3 office days per week.

What You’ll Do:

Oversee the optimal implementation of our goods and services package in a way that will most delight the customer

Reporting to the Sr. Account Manager, you’ll work with a multi-disciplinary team involving training, implementation, and technical support to deploy new customers, and ensure that the needs of existing customers are met

Work closely with the product manager and development team to ensure that the product roadmap is aligned with customer needs and expectations

Responsible for helping to maintain a continuing education program for the customers (processes/training/materials/etc.). The product is evolving, and customers need to be aware of the availability and use-case of new features.

Some training may be required in a pinch, but the main involvement will be to manage trainers

Work with Sr. Account Manager to ensure customer renewals towards the end of their contract





Skills:

EXCELLENT communicator and ‘people-person’ is critical to the success of this role

“Tech-savvy” aka confident in your ability to pick-up new software quickly

Out-of-the-box thinker that can come up with alternative solutions to roadblocks effectively

Multi-tasking while remaining meticulously organized is absolutely essential

We operate in a work-hard, play-hard environment and are eager to welcome a new team member into our exciting group.We will reach-out should the fit appear to be right. We’re looking forward to meeting you!

Job Type: Full-timeSalary: $70,000.00 per yearJob Types: Permanent, Full-timeSalary: $70,000.00 per year

Benefits:

Casual dress

Discounted or free food

On‑site gym

On‑site parking

Paid time off

Work from home

Schedule:

8 hour shift

COVID-19 considerations:
Our office is currently closed due to COVID-19 with the intention of re-opening with a flexible schedule to go in once to twice a week.

Experience:

Recruiting/ ATS Software: 1 year (required)

Expected start date: 2022-02-21

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📌 初级客户经理-Junior Account Manager (Ontario)
🏢 Intscanada
📍 Ontario