Advance your career with Saia as a Maintenance Service Writer. Coordinate repairs, manage schedules, and ensure efficient service delivery within a supportive work environment.
Saia is seeking a Maintenance Service Writer to facilitate work orders and enhance the service process for our shop and field personnel. In this role, you will be responsible for communicating customer service needs, overseeing repair schedules, and tracking service progress. Your expertise will contribute to minimizing downtime and maintaining equipment readiness through effective coordination and preventative maintenance.
Key Responsibilities:
• Schedule repairs for shop and field service personnel
• Process work orders for productive workflow
• Communicate with customers for service clarifications
• Monitor service progress for efficiency
• Prepare detailed records of service activities
Requirements:
• High school diploma or GED
• 2+ years of service writing or maintenance experience
• Knowledge of transportation and diagnostic software
• Proficient in Microsoft Office
Maximize efficiency and contribute to Saia’s commitment to service excellence as a Maintenance Service Writer.
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📌 Maintenance Service Writer at Saia (Ontario)
🏢 Saia
📍 Ontario