Job Summary

We are seeking an energetic and organized Receptionist to be the welcoming face of Mercer Fuels. In this vital role, you will manage front desk operations, handle dispatching and payments, and provide administrative support to ensure smooth daily operations. Your positive attitude and professional demeanor will help create a friendly setting for customers and team members alike.

Key Duties & Responsibilities

- Customer Service & Front Desk: Greet visitors warmly, maintain a clean and professional reception area, and answer phones efficiently.
- Dispatch & Account Support: Take customer payments and dispatch oil deliveries to drivers. Assist customers with oil tank quotes, current oil prices, account information, and general inquiries.
- Administration & Bookkeeping: Handle data entry, filing, photocopying, and mail management. Post customer payments accurately, process driver paperwork/cash drops, and complete daily bank deposits and float balancing.
- Office Upkeep & Facilities: Maintain a tidy reception and kitchen area, keep office supplies stocked, and perform daily office closing duties,



including vacuuming and handling routine tidying, such as taking out garbage and recycling.
- Additional Duties: Perform other administrative, customer service, or office support duties as assigned to support business needs.

Experience & Qualifications

- Proven office experience with a strong focus on front desk or reception duties.
- Experience with bookkeeping and cash handling.
- Strong computer skills, and accurate data entry.
- Excellent phone etiquette.
- Strong customer service background with professional communication skills.

Physical & Workplace Requirements

- Ability to sit, stand, and move around the office comfortably throughout the day.
- Capability to lift and carry office, lunchroom, and cleaning supplies.
- Ability to handle routine tasks such as taking out garbage/recycling or picking up supplies

Pay: $19.00-$22.00 per hour

Expected hours: 40.0 per week

Benefits:

- Casual dress
- Dental care
- On-site parking
- Vision care

Work Location: In person

📌 Receptionist/Administrative Support (Sydney)
🏢 Mercer Fuels
📍 Sydney